Privacy Policy


Use these quick links to jump to the different sections
below.


This privacy policy has been compiled to better serve those who are concerned with
how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as
described in US privacy law and information security, is information that can be used
on its own or with other information to identify, contact, or locate a single person,
or to identify an individual in context. Please read our privacy policy carefully to
get a clear understanding of how we collect, use, protect or otherwise handle your
Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog,
website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter
your name, email address, mailing address, phone number, Information relating to
their business and preferences with regard to 3D printing technologies or other
details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order,
subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open
a Support Ticket or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase,
sign up for our newsletter, respond to a survey or marketing communication, surf the
website, or use certain other site features in the following ways:

      To personalize your experience
and to allow us to deliver the type of content and product offerings in which you are
most interested.
      To improve our website in
order to better serve you.
      To allow us to better service
you in responding to your customer service requests.
      To administer a contest,
promotion, survey or other site feature.
      To quickly process your
transactions.
      To ask for ratings and reviews
of services or products
      To follow up with them after
correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible
by a limited number of persons who have special access rights to such systems, and
are required to keep the information confidential. In addition, all sensitive/credit
information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters,
submits, or accesses their information to maintain the safety of your personal
information.

All transactions are processed through a gateway provider and are not stored or
processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your
computer’s hard drive through your Web browser (if you allow) that enables the site’s
or service provider’s systems to recognize your browser and capture and remember
certain information. For instance, we use cookies to help us remember and process the
items in your shopping cart. They are also used to help us understand your
preferences based on previous or current site activity, which enables us to provide
you with improved services. We also use cookies to help us compile aggregate data
about site traffic and site interaction so that we can offer better site experiences
and tools in the future.

We use cookies to:
      Help remember and process the
items in the shopping cart.
      Understand and save user’s
preferences for future visits.
      Keep track of advertisements.
      Compile aggregate data about
site traffic and site interactions in order to offer better site experiences and
tools in the future. We may also use trusted third-party services that track this
information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or
you can choose to turn off all cookies. You do this through your browser settings.
Since browser is a little different, look at your browser’s Help Menu to learn the
correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that
make your site experience more efficient and may not function properly.

However, you will still be able to place orders

Access to customer account when placing orders

over the telephone by contacting customer service.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally
Identifiable Information unless we provide users with advance notice. This does not
include website hosting partners and other parties who assist us in operating our
website, conducting our business, or serving our users, so long as those parties
agree to keep this information confidential. We may also release information when
it’s release is appropriate to comply with the law, enforce our site policies, or
protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or
services on our website. These third-party sites have separate and independent
privacy policies. We therefore have no responsibility or liability for the content
and activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising
Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and
online services to post a privacy policy. The law’s reach stretches well beyond
California to require any person or company in the United States (and conceivably the
world) that operates websites collecting Personally Identifiable Information from
California consumers to post a conspicuous privacy policy on its website stating
exactly the information being collected and those individuals or companies with whom
it is being shared. – See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as
a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the
page specified above.

You will be notified of any Privacy Policy changes:
      On our Privacy Policy
Page
Can change your personal information:
      By emailing us
      By calling us
      By logging in to your account

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising
when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age
of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in
control. The Federal Trade Commission, United States’ consumer protection agency,
enforces the COPPA Rule, which spells out what operators of websites and online
services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the
United States and the concepts they include have played a significant role in the
development of data protection laws around the globe. Understanding the Fair
Information Practice Principles and how they should be implemented is critical to
comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the
following responsive action, should a data breach occur:
We will notify the users via in-site notification
      Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals
have the right to legally pursue enforceable rights against data collectors and
processors who fail to adhere to the law. This principle requires not only that
individuals have enforceable rights against data users, but also that individuals
have recourse to courts or government agencies to investigate and/or prosecute
non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes
requirements for commercial messages, gives recipients the right to have emails
stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to
inquiries, and/or other requests or questions
      Process orders and to send
information and updates pertaining to orders.
      Send you additional
information related to your product and/or service
      Market to our mailing list or
continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading
subjects or email addresses.
      Identify the message as an
advertisement in some reasonable way.
      Include the physical address
of our business or site headquarters.
      Monitor third-party email
marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe
requests quickly.
      Allow users to unsubscribe by
using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can
email us at
      Follow the instructions at the
bottom of each email.

and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using
the information below.

https://www.rapid3d.co.za/
Unit 9 Midlands Business Estate, Prospect Place
Howick, Kwazulu-Natal, 3290, South Africa
contact@rapid3d.co.za<<br />+27 (0)33 3302936
Last Edited on 2016-07-13

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