Rapid 3D is a member of the EPR Waste Association of South Africa (eWASA) who have as a prime objective, the promotion of consistent standards of professionalism and service in the e-waste industry.
eWASA Code of Ethics
Specifically, as a member of the Association, Rapid 3D are committed to acting in a professional manner in our relationships with our customers, our employees, fellow members and the public. As a member of EWASA, we warrant that we will:
Customers
- At all times conduct business professionally and ethically and fulfil all agreements in good faith.
- Accurately represent our experience and capabilities and those of our employees or agents.
- Accept responsibility for assisting customers to effective information technology solutions.
- Offer for sale only goods or services for which we have the trading rights or ability to supply.
- Express clear and precise information in advertisements and statements issued to the media and, in agreements, avoid terms, which may be misleading or misunderstood.
- Disclose to prospective customers any particular interest, which we may have in goods or services, which we recommend.
- Treat as confidential all information learned about the business of a customer and to provide proper security for confidential information, records, documents and programmes.
- Comply with all applicable laws, copyrights, legislation and regulations in South Africa.
Employees
- Provide good and safe working conditions, scope for job satisfaction and equal opportunities.
- Provide the opportunity for all employees to improve their skills and technical competence.
- Impress upon and remind employees of the confidential nature of the customers’ material and information.
- Insist upon professional behaviour and a high standard of service to customers.
- Ensure that employees are acquainted with this code.
Fellow Members
- Recognise that disparagement of other members of the industry is unbusinesslike and damaging to the reputation of the entire industry.
- Refrain from recruiting employees for the purpose of obtaining trade secrets or contracts.